ShopKid Support

What is ShopKid?

ShopKid is an app that teaches children aged 6-12 shopping, budgeting and making change with virtual money inside a game. There is no real money and no real payments in the app.

How do I create a child profile?

Open the app, tap "Parent" and answer the parent check question. After logging in with your parent account, tap "+ Add Child Profile" on the panel and choose a username and a 4-digit PIN. Your child uses these to log in from "Kid".

My child forgot their PIN

PINs are stored encrypted for security, so nobody can see them. You can set a new PIN with the "🔑 PIN" button on your child's card in the parent panel.

We see a "Too many wrong tries" message

After 5 wrong PINs in a row, login is locked for 15 minutes for security. You can wait 15 minutes or set a new PIN from the parent panel to unlock it right away.

How do debts between friends work?

• When a child asks a friend for virtual money, they choose a repayment time (1 day, 3 days or 1 week).
• The lending child accepts; by default a parent must approve too ("Debt Approvals").
• When the time is up, the borrowing child cannot shop until the debt is repaid; they can earn money by solving questions or asking for allowance.

Are there ads in the app?

The iOS version has no ads. The Android version shows only child-appropriate, non-personalized ads at the very bottom of the home screen and in rewarded videos the child chooses to watch (at most 5 a day).

Which languages and currencies are supported?

ShopKid is available in Turkish (Turkish lira) and English (US dollars). The app follows the device language; you can change it in Settings. All money in the app is virtual.

How do I delete my account or my child's profile?

• A single child profile: Parent panel → the child's card → "Delete Profile".
• The whole account: Parent panel → Account & Privacy → "Delete My Account".
• Deletion is permanent and removes all data.

Contact us

For questions, suggestions and issues: tezcanerdem81@gmail.com. We reply within 2 business days.

Credits

ShopKid uses the following content:

• Wrong answer sound: "Error_01", distillerystudio (Freesound) — CC BY 3.0
• Level up sound: "Jingle_Win_01", LittleRobotSoundFactory (Freesound) — CC BY 4.0
• Celebration sound: "Alright! We did it! Female Cheer for games", SkyRaeVoicing (Freesound) — CC BY 3.0
• Button sound: "Pop 4", quatricise (Freesound) — CC0
• Coin sound: "Coin_Misc_06", Valenspire (Freesound) — CC0
• Magic sound: "Magic Wings - Soft", angelkunev (Freesound) — CC0
• Font: Nunito, Vernon Adams, Cyreal, Jacques Le Bailly — SIL Open Font License 1.1

The sounds were shortened, volume-adjusted and converted to MP3.